It’s the bird’s dilemma. On one hand you’re a caged animal. You can  flap your wings but you can’t fly away. On the other hand as long as you go on chirping your cheerful song, you’re cared for and fed. Is free really all that great?

Capturing the mood of being forever in two minds, our Vintage Style Bird Cage Necklaces have been our most loved item on Fashiolista on the day they were launched, beating the Circle and Shimmers Fish Hook Earrings from Make Me Sexy:

Love it!

Available in both aged silver or gold tone from Make Me Beautiful and Amazon, the design features a Victorian style frame around the caged bird, giving it a quirky vintage twist:

Vintage Style Bird Cage Necklace - Aged Gold

Wears wonderfully with wildly  bright lipstick and heels!

This week’s Polyvore style set was put together by Capsystyle from Italy. Bring on the fun, girlfriend! It features our new Rock Couture Crystal Mesh Clip On Earrings with some stunning bravado. Today, we’re loving you!

rock girl by Capsystyle featuring corsets tops

Polyvore, the site that lets fashionistas create moodboards from items on store is full of collections featuring our earrings. In fact we loved the tools at Polyvore so much we added the Polyvore button to all our product pages. When you’re viewing a product, just look for the Polyvore button – it’s next to the Facebook and Twitter icons.

This year we’ve decided to give a spotlight to one of Polyvore’s stylists each month. We love the ideas on how to put outfits together! This set comes from *missgirlygirl* and is called Inspiration Flower! The earrings are Rodney Holman Faux Vintage Gold Plated Pink Flower Clip Earrings. Does this give you ideas?

A bit thanks to everyone who joined in our Summer Sale over the last 10 days. In addition to taking advantage of fantastic discounts, you sold us out of many lines including these fabulous lines that are now consigned to the halls of vintage fame:

Egyptian Bohemian Clip On Earrings

Wooden Heart Earring Set

It’s now time for everyone to take a holiday! We’ll still be here – at least some of us – and for anyone who needs a lastminute.com outfit completing accessory before jetting off somewhere fabulous, we’re having a free P&P week for UK customers. Order any time up till Sunday and you’ll see an option to have your order delivered by Royal Mail 1st Class post for free.

If you are off somewhere exotic, take a picture of yourself wearing our jewellery and send it to us to use and we’ll give you a free gift!

In the next few weeks we’ve tons of amazing stuff going on so when you’re back, we’ll have loads to share. Happy holidays!

It’d be pretty shoddy if you stepped into Harrods and were told you needed to take a hike up the street to the nearest phone box if you wanted to ask customer service something, right? We just wanted to give you a quick heads up about something we’ve added to our sites – live customer service. It stops you having to go away and get your phone or wait for the delay of sending an email if you just want to ask a quick question like “is this in stock?”, “when would it arrive?” or “I just wanted to tell you…”. Here’s how it works:

The Live Customer Panel whilst docked at the right corner of the window (click to enlarge)

The Live Customer Service Panel is a black bar that appears at the bottom right of the screen. It’ll tell you on it whether someone is online. Typically we’re open from 9am to 6pm but sometimes we’re in the office much later working on new releases in which case there may still be someone on. Also, if all the operators are taken or we are out of hours it’ll say. You’ll be invited to drop an email for when we’re next available.

If you do want to chat, simply open the chat window by clicking on the title or up arrow to maximise it, then type your message:

Live customer service chat

We get your message in real time, although it may take a second or two for an operator to pick up the chat, just like it takes a moment or two to realise the phone is ringing and respond. Once we’re there with you, you’ll get replies back in real time too. There’s no need to log on, no registration, no fuss and no waiting. So if you’ve a simple question you just want to ask, this will be the easiest way for you to get an answer. Let us know what you think – it’s good to talk!

We’re very grateful to all the support we’ve had from customers in Europe, the USA, Canada, New Zealand and Australia. These days the internet makes it easier for all of to be close together, and aside from the occasional act of God like the Iceland Volcanic ash grounding all flights, airmail is normally a very efficient service taking only a few days.

In order to support our customers in the USA and Australia, we’ve set up Customer Service lines for your country so that you can call us at National Rates rather than International. Do note however that we haven’t yet been able to move to your country so Customer Service is still only open the same hours as usual – from 9am to 6pm GMT (London) time from Monday to Friday.

• Our US Customer Service number is New York City (646) 736-7768
• Our Australian Customer Service number is Perth (08) 9467 9819
• You can also Skype us from anywhere using our Skype address which is minxy881

You’re more than welcome to leave a message out of hours if need be, or send us an email, otherwise we’ll look forward to speaking with you.

We love the way Jazzmin from the United States put together this set on Polyvore. What a great way to wear our earrings!

Spanish Heat by ♥jazzmin♥ featuring Diesel bags

One of the reasons we wanted to use eBay to help us balance our inventory was because we liked it’s open feedback mechanism. It allows you to say what you want and it allows us to gauge what we are doing well. We think conversation is a healthy thing for any business, yet we also know that it takes a lot of your time to fill in big surveys. eBay’s feedback is quick and to the point!

If you want to get a feel for how our jewellery stands up to the real life test, take a look at our eBay feeback. On the whole we are very proud of the kinds words people post about the quality of our goods, the packaging they come in and the speed of delivery.

If you have any thoughts on how we can do better, items you’d like us to source or share with us your stories of how you wore our jewellery, we’d love to hear from you! Please email us, it makes our day!

You’ve been loving our pearl clip on earrings so much we’ve listened to your requests and launched two of our most popular pearl clip on earring designs in petite versions!

First up are our Pearl Sweetie Buttons and Drop Clip On Earrings (2.8cm). These are half centimeter teenier than our originals which were 3.3cm.

The new petite pearl sweetie buttons and drop clip on earrings

Our next little babies are our 3D Classic Pearl Clip On Earrings in White Cream. Now in an uber cute 6mm size, they provide the perfect understated accent to your face for many occasions.

The new 3D Classic Pearl Clip On Earrings - White Cream 6mm

We’ve secured a moderate size production run on both which come gift boxed and have a simple elegance that makes them great everyday wear pieces.

Chris and Charlotte recently had a wedding. We’re honoured to be a part of so many weddings every year and it’s a delight that Charlotte chose to wear one of our choker necklaces for her big day. She very kindly sent in a photograph to share the happy moment – doesn’t she look exquisite?

Chris & Charlotte's Wedding

We wish Chris and Charlotte many happy returns. You’ve put a big smile on our faces!